Please make sure to check the campaign’s requirements to receive Twitch Drops, as it can differ each time.

You are not meeting the eligibility criteria Any rewards claimed in the meantime will be sent after the connection has been re-established.Ĥ. To be able to receive claimed rewards, please visit and reconnect your account, choosing the region you want to receive Drops for. The account was not reconnected on our websiteĪll connections on our site have been reset on, but you will still see your account in the Twitch connections tab. If items are not delivered to your account 72 hours after claiming them, most likely, you've connected the incorrect account and we recommend that you follow the previous steps.ģ. Unfortunately, previously earned items cannot be transferred between accounts, but with the correct link, you will be able to obtain future drops. If you're not sure which account is connected to your Twitch account, we recommend that you reconnect your account, using the steps above. If you do not want to connect a Steam account, follow the steps above, but instead of clicking on the Steam icon, enter your username (email) and password. Now you're logged in with your Steam account and you can proceed to this page:.In the “Log in with” menu, click the Steam icon.Make sure you choose the Log in tab (and not Sign up).Log out from the current account by clicking on your profile picture on the top right and then on “Log out”.In order to do that, please do the following:

IMPORTANT NOTE: If you want to earn drops on your Steam profile you MUST login to our website using your Steam account PRIOR to connecting your Twitch account. To connect another account, please visit your Twitch connection settings, scroll to “Other connections”, find “Conqueror’s Blade” and click “Disconnect”. If you receive no items at all, it could mean that the wrong account was connected to Twitch. Please do not open a ticket until after 72 hours have passed. After clicking “claim” it will take up to 72 hours for them to appear in your Conqueror's Blade web inventory. Starting October 2020, rewards have to be claimed in the Twitch inventory instead of being sent automatically.

There are several reasons why Twitch Drops might not arrive in your Conqueror’s Blade inventory.ġ.

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